Terms and Conditions

Last updated: 31 Aug 2026

These terms and conditions ("Agreement") set out the terms on which you may use the sprintdigital.com.au website ("Website") and any related products, tools and services made available through it (together, the "Services").

This Agreement is a legally binding agreement between you ("User", "you" or "your") and Sprint Digital Pty Ltd (ABN 25 617 292 869) ("Sprint Digital", "we", "us" or "our").

If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity. If you do not have that authority, or you do not agree with this Agreement, you must not use the Website and Services.

By accessing and using the Website and Services, you acknowledge that you have read, understood and agree to be bound by this Agreement.

1. Relationship to client engagements

The Website is an information and enquiry resource. Nothing on the Website is an offer capable of acceptance, a quote, or a commitment to provide services.

If we agree to provide software development, consulting, support or other services to you, that engagement is governed by a separate written agreement (such as a master services agreement, proposal, statement of work or support agreement) executed between us. Where that separate agreement conflicts with this Agreement, the separate agreement prevails in respect of the engagement. This Agreement continues to govern your use of the Website itself.

2. Information on the Website is not advice

Content on the Website, including articles, guides, case studies, estimates and technical material, is general information only. It does not take into account your particular circumstances and is not professional, technical, financial or legal advice. You should obtain your own advice before acting on anything published here.

Indicative rates, timeframes, or outcomes described on the Website (including in case studies) are examples only. They are not representations about what your project will cost or achieve.

3. Enquiries and information you submit

When you contact us through the Website, subscribe to our updates, request a consultation, or apply for a role, you may provide us with information about yourself, your business or your project.

You are responsible for the accuracy, legality and appropriateness of everything you submit, and you must not submit anything you do not have the right to disclose. Do not send confidential or commercially sensitive material through the Website before a confidentiality agreement is in place. Information submitted through the Website is not treated as confidential unless we have agreed otherwise in writing.

We handle personal information in accordance with our Privacy Policy.

4. Unsolicited ideas

We may develop, or already be developing, products, features or solutions similar to ideas you send us. If you submit an unsolicited idea, suggestion, concept or feedback through the Website, you agree that we are free to use it without restriction, obligation or compensation to you, and that no confidential or fiduciary relationship arises from that submission.

This clause does not apply to material disclosed under a signed non-disclosure agreement or under a client engagement agreement.

5. Accounts

We may make an account-based area of the Website available (for example, a client portal). Where we do, and you create an account:

  • you must be at least 18 years of age;

  • you are responsible for keeping your credentials secure and for all activity under your account;

  • you must give us accurate contact details and keep them current; and

  • you must notify us immediately of any unauthorised use of your account or any other security breach.

We may suspend, disable or delete an account if we reasonably determine that you have breached this Agreement.

6. Intellectual property

The Website and its content, including text, graphics, logos, layout, code, designs and the Sprint Digital name and marks, are owned by or licensed to us and are protected by Australian and international intellectual property laws.

You may view, download and print Website content for your own internal, non-commercial reference. You must not otherwise copy, reproduce, republish, adapt, distribute, frame, scrape or commercially exploit any part of the Website without our prior written consent.

Ownership of intellectual property created in the course of a client engagement is dealt with in the engagement agreement, not here.

7. Availability

We aim to keep the Website available, but we do not warrant that it will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We may modify, suspend or discontinue any part of the Website at any time without notice.

8. Third-party and resold products

We refer, resell or introduce certain third-party products and platforms, including Sprint Pay, which is owned and operated by Sawfish Holdings Pty Ltd.

Where you acquire or use a third-party product through us:

  • the product is supplied by that third party, not by us;

  • your use of it is governed by that third party's own terms and privacy policy, which you enter into directly with them and should read before proceeding;

  • we are not the provider of, and do not operate, any payment, financial or credit service associated with that product, and we do not hold, transmit or process funds; and

  • we are not responsible for that third party's acts, omissions, availability, fees, decisions or handling of your data, except to the extent of any separate written commitment we have given you.

Any support, quote or configuration assistance we provide in relation to a third-party product does not make us a party to your agreement with that third party.

9. Links to other resources

The Website may link to third-party websites, applications or resources. We do not control them, do not endorse them merely by linking, and are not responsible for their content, products, services or privacy practices. You access them at your own risk and subject to their own terms.

10. Prohibited uses

You must not use the Website or Services:

(a) for any unlawful purpose, or to solicit others to take part in unlawful acts; (b) to breach any applicable law, rule or regulation; (c) to infringe our intellectual property rights or those of any other person; (d) to harass, abuse, defame, intimidate or discriminate against any person; (e) to submit false or misleading information; (f) to upload or transmit viruses, malware or other harmful code; (g) to spam, phish, spider, crawl or scrape the Website, or to collect data from it for training or resale without our written consent; (h) to interfere with or circumvent the security features of the Website or of any third-party system; or (i) to attempt to gain unauthorised access to any part of the Website, our systems or any related network.

We may terminate your access to the Website and Services for any breach of this clause.

11. Australian Consumer Law

Nothing in this Agreement excludes, restricts or modifies any guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law where doing so would be unlawful.

Where we are able to limit our liability under the Australian Consumer Law, our liability is limited, at our option, to:

  • in the case of services: resupplying the services, or paying the cost of having them resupplied; and

  • in the case of goods: replacing the goods, supplying equivalent goods, repairing the goods, or paying the cost of doing any of those things.

12. Limitation of liability

Subject to clause 11, and to the fullest extent permitted by law:

(a) the Website and its content are provided "as is" and "as available", without warranty of any kind; (b) we are not liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profits, revenue, goodwill, data, anticipated savings or business opportunity, however arising, including in contract, tort (including negligence), under statute or otherwise, even if we were advised of the possibility of that loss; and (c) our total aggregate liability arising out of or in connection with your use of the Website is limited to AUD $100.

This clause applies to your use of the Website only. Liability under a client engagement is governed by the applicable engagement agreement.

13. Indemnity

You indemnify us and our related bodies corporate, directors, officers, employees and agents against any liability, loss, damage or cost (including reasonable legal costs) arising from or in connection with your breach of this Agreement, your misuse of the Website, or any material you submit through the Website — except to the extent caused by our own negligence or wilful misconduct.

14. Governing law and jurisdiction

This Agreement is governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from them.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

15. Changes to this Agreement

We may modify this Agreement at any time. When we do, we will update the date at the top and bottom of this page. The updated version takes effect when posted, unless we state otherwise. Your continued use of the Website after that date constitutes acceptance of the changes.

16. General

If any provision of this Agreement is found to be invalid or unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in full force. Our failure to enforce any provision is not a waiver of it. You may not assign this Agreement without our written consent; we may assign it on notice to you.

17. Contact

Questions, concerns or complaints about this Agreement:

Sprint Digital Pty Ltd (ABN 25 617 292 869) GB/120 Wickham Street, Fortitude Valley QLD 4006 support@sprintdigital.com.auhttps://www.sprintdigital.com.au/contact